Posts by DomesticGasServices


If you are having trouble with your boiler then this is considered an essential job so please do give us a call or email. However, while the country is in effective lockdown we are sad to say will be delaying all non essential work such as servicing and other jobs that can wait until this crisis is over.  This is inline with the official government guidelines to only carry out essential work and to encourage us all to stay at home. Essential work includes boiler repairs, gas and water-leaks and or any gas appliance that you feel is unsafe.  Any other work we are asking to reschedule and we hope you understand this is to keep us all safe.Please note that SGN is also continuing their emergency service so if you smell gas and are all worried you can also phone them on 0800 111 999. What to do if you need a boiler repairIf you have a problem with your boiler the best way to contact us is by phoning 0131 553 2599. Our office is not open but the phone line is as we have diverted all calls, please leave a message if we don’t answer and we will get back to you. Precautionary Measures Whilst carrying out repairs we will adhere to the strict hygiene procedures that we put place in last week but we have added wearing a mask just to add that extra layer of protection for both ourselves and our...

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Coronavirus Update


Posted By on Mar 17, 2020

DGS – Business as Normal (well as normal as we can be given the world at the moment!) Our engineers are still working and healthy so if you are in need of our services please do give us a call.   However, given the need to travel from house to house we have taken the following precautions to safeguard you, our engineers and the general population therefore before and after visiting your property our engineers will – Ask you to confirm you or anyone in your house don’t have any flu or coronavirus type symptoms and are self isolating.  Our engineers are carrying gloves, antibacterial spray & wipes, hand soap and hand gel and they will:gel hands before entering your property.Wash any appliances and surfaces that they touch without gloves while carrying out the job.Wash their hands before leaving and use antibacterial gel on leaving the property.   Ask you to try and give them 2 meters space to carry out the job.   Ask you to call us if you develop any symptoms within 5 days of us being there. We will of course let you know if one of our engineers develops any symptoms. It’s difficult and unprecedented times but if we work together and follow all the advice then we have the best chance of making sure we stay...

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Just to let all our customers know that all our engineers now carry card machines making it super quick and easy for you to pay your bill. So cut down on your admin tasks, and ask the engineer to pay by card before they leave. But don’t worry, if this doesn’t suit and would prefer to wait and pay by bank transfer or card over the phone thats no problem at all. We still also accept cheques and cash.

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DGS are pleased to announce that we have taken on two new engineers. Michelle and Darren joined us at the end of April bringing our team up to 5 engineers. As well as adding to our experience this also means we are able to respond to your emergencies even faster. Michelle is DGS’s first female engineer, she has over 29 years work of experience and can boast of being one of the first qualified female engineer in Scotland. So if you would rather a lady engineer attend just mention that when booking. And Darren joins us with 1 years experience post qualification and will focus on boiler installations and larger jobs along side our two partners Blair and...

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Christmas Opening


Posted By on Dec 17, 2018

Lets hope that you don’t need us over the festive period but if you do heres our opening times. 0131 553 2599. Christmas Eve – Open as usual Christmas Day – Closed Boxing Day – Closed Thursday December 27th – Emergencies only Friday December 28th – Open as usualMonday 30th – Open as usual New Years Day – Closed 2nd January -Closed 3rd January – Open as usual all back to...

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